Marcelo Santamaria
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Resume

Marcelo Santamaria

Platform & Cloud Architect

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Experience

  1. Oct 2022 – Present

    Platform & Cloud Architect

    TicketSocket (contracted through Halo Media) · USA

    • Architect and evolve a multi-tenant AWS EKS platform running 500+ Kubernetes deployments across 3 availability zones, supporting hundreds of production workloads with event-driven autoscaling via KEDA.
    • Design and operate cloud-native data and messaging infrastructure — Aurora Serverless v2 (MySQL and PostgreSQL) and Kafka/MSK — underpinning a distributed, multi-tenant SaaS architecture.
    • Identified and resolved a cluster-wide resource quota overcommit, right-sizing capacity allocation across 100+ namespaces to improve reliability and cost efficiency.
    • Lead technical investigation and resolution of complex production incidents across distributed systems, databases, networking, and cloud infrastructure, driving long-term architectural fixes instead of temporary patches.
    • Architect solutions hands-on while providing technical leadership and mentorship for a team of 3 DevOps engineers, influencing architectural decisions and establishing engineering standards.
    • Use AI-assisted engineering (GitHub Copilot, ChatGPT) to accelerate troubleshooting and documentation, while keeping engineering judgment and final review in-house.
    AWS EKSKubernetesKEDAAurora Serverless v2Kafka/MSKTerraform
  2. Dec 2016 – Oct 2022

    Senior Software Designer | Cloud & IoT Architect

    Globant · Argentina / Uruguay

    • Designed and implemented a RESTful API for an e-commerce platform, increasing transactional throughput by 15%.
    • Designed a smart-city IoT platform using edge computing for real-time monitoring of traffic lights, waste management, and environmental sensors.
    • Designed and built, hands-on, an IoT device management system giving centralized control over 50,000+ connected devices across multiple locations — guiding a team of 2 engineers through implementation and improving uptime and operational efficiency.
    • Implemented IoT security frameworks — end-to-end encryption, device authentication, secure boot — and real-time data pipelines using Kafka, AWS IoT Core, and AWS Lambda.
    • Worked across AWS and Azure cloud environments, participating in architecture reviews and technical decision-making for enterprise software delivery.
    KafkaAWS IoT CoreAWS LambdaAWSAzureEdge Computing
  3. Apr 2015 – Nov 2016

    Senior PHP Programmer

    Zennovia · Argentina

    • Led development and optimization of high-traffic e-commerce websites using PHP (Laravel, Symfony).
    • Developed and maintained RESTful APIs and third-party integrations, improving data-exchange efficiency by 40%.
    • Optimized MySQL queries, reducing load times by up to 50%.
    • Implemented unit and integration tests with PHPUnit, reducing production errors.
    • Implemented CI/CD pipelines with Jenkins and GitLab, reducing release cycle time by 30%.
    PHPLaravelSymfonyMySQLJenkinsGitLab CI

Education

UTN Argentina FRLP

System Engineer

Mar 1994 – Mar 2002

Image Campus, Argentina

Senior Programmer

Mar 2004 – Dec 2006

Certifications

Smart TV OTT Developer

Oct 2012 · South Korea

HTML5 Expert

Dec 2010 · Argentina

AJAX Developer 2.0

Mar 2009 · Argentina