Resume
Marcelo Santamaria
Platform & Cloud Architect
Experience
Oct 2022 – Present
Platform & Cloud Architect
TicketSocket (contracted through Halo Media) · USA
- Architect and evolve a multi-tenant AWS EKS platform running 500+ Kubernetes deployments across 3 availability zones, supporting hundreds of production workloads with event-driven autoscaling via KEDA.
- Design and operate cloud-native data and messaging infrastructure — Aurora Serverless v2 (MySQL and PostgreSQL) and Kafka/MSK — underpinning a distributed, multi-tenant SaaS architecture.
- Identified and resolved a cluster-wide resource quota overcommit, right-sizing capacity allocation across 100+ namespaces to improve reliability and cost efficiency.
- Lead technical investigation and resolution of complex production incidents across distributed systems, databases, networking, and cloud infrastructure, driving long-term architectural fixes instead of temporary patches.
- Architect solutions hands-on while providing technical leadership and mentorship for a team of 3 DevOps engineers, influencing architectural decisions and establishing engineering standards.
- Use AI-assisted engineering (GitHub Copilot, ChatGPT) to accelerate troubleshooting and documentation, while keeping engineering judgment and final review in-house.
AWS EKSKubernetesKEDAAurora Serverless v2Kafka/MSKTerraformDec 2016 – Oct 2022
Senior Software Designer | Cloud & IoT Architect
Globant · Argentina / Uruguay
- Designed and implemented a RESTful API for an e-commerce platform, increasing transactional throughput by 15%.
- Designed a smart-city IoT platform using edge computing for real-time monitoring of traffic lights, waste management, and environmental sensors.
- Designed and built, hands-on, an IoT device management system giving centralized control over 50,000+ connected devices across multiple locations — guiding a team of 2 engineers through implementation and improving uptime and operational efficiency.
- Implemented IoT security frameworks — end-to-end encryption, device authentication, secure boot — and real-time data pipelines using Kafka, AWS IoT Core, and AWS Lambda.
- Worked across AWS and Azure cloud environments, participating in architecture reviews and technical decision-making for enterprise software delivery.
KafkaAWS IoT CoreAWS LambdaAWSAzureEdge ComputingApr 2015 – Nov 2016
Senior PHP Programmer
Zennovia · Argentina
- Led development and optimization of high-traffic e-commerce websites using PHP (Laravel, Symfony).
- Developed and maintained RESTful APIs and third-party integrations, improving data-exchange efficiency by 40%.
- Optimized MySQL queries, reducing load times by up to 50%.
- Implemented unit and integration tests with PHPUnit, reducing production errors.
- Implemented CI/CD pipelines with Jenkins and GitLab, reducing release cycle time by 30%.
PHPLaravelSymfonyMySQLJenkinsGitLab CI
Education
UTN Argentina FRLP
System Engineer
Mar 1994 – Mar 2002
Image Campus, Argentina
Senior Programmer
Mar 2004 – Dec 2006
Certifications
Smart TV OTT Developer
Oct 2012 · South Korea
HTML5 Expert
Dec 2010 · Argentina
AJAX Developer 2.0
Mar 2009 · Argentina